Wood Burning Stove Reviews

We pride ourselves on our customer experience. Take a look below for kind words from our happy customers.

Wood Burner Reviews – FireBug Log Burner Installations

Take a look at FireBug’s Wood burning stove reviews. Here at FireBug we pride ourselves on customer satisfaction.

Please see below a selection of testimonials from our customers taken from our Facebook page, Google & Yell.com listings.

If we have fitted a log burner for you and you are happy with our work, please leave us a review on any of the above-mentioned platforms.


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Testimonials from FireBug Customers

Donna Farnham, Surrey

Thank you Dave and his team for the installation of our new log burner. We are very happy with the Firebug service. Great jobs guys looks fantastic

Dave and his father did a fantastic job on the fireplace in our newly converted barn. They were helpful, efficient, tidy and the work was done to a high standard. We would have no hesitation in recommending Dave.

Carla & Paul Mytchette, Surrey

LOVE MY WOOD BURNER - EXCELLENT SERVICE David Cox recently installed a log burner in our lounge and transformed our old fireplace to a cosy usable modern fireplace with a beautiful wooden mantelpiece and slate hearth. He was efficient, tidy and full of good advice and ideas and completed the work to our satisfaction and done to a high standard. Excellent service. We would highly recommend Dave/Firebug.

Dominic & Dawn Alresford, Hampshire

FIREBUG PROVIDED AN EXCELLENT SERVICE. I had a stove and hearth installed by FireBug and would warmly recommend them. The quality of their work is outstanding. They are also very friendly, tidy and efficient - could not ask for abetter service!

Nikki Farnham, Surrey

Excellent service provided by Dave and his team. There's no pushy sales, just open and honest opinions offered on the type of stove. Such a friendly team. Totally recommend FireBug!

Teresa Yateley, Hampshire

I very highly recommend - very friendly, efficient and know what they are doing. Great job done with no fuss and all to budget and timescale. Have already recommended to my friends and contacts.

We were extremely happy with FireBug's work at our house. Their team was very friendly and extremely clean and tidy. They would be our first recommendation and we will definitely use them again in the future. Thanks

Jimmy Farnham, Surrey

Steve and Dave did a great job. Highly recomended for installation, service and advice.

Barry Hook, Hampshire

FireBug fitted our Aga Wood Burner in October this year. All the work including replacing the existing fire place and fitting new liner.They also moved existing electrical fittings to a more practical position. The installed a wonderful black limestone hearth and made good all decoration. All work was done to our complete satisafaction, on time and on budget. Extremely pleased with the complete outcome. We would be happy to recommend FireBug.

Bev Godalming, Surrey

Dave recently installed a stove with external chimney for us and we would not hesitate to recommend his services. He has a great can-do attitude, a wealth of knowledge and takes a real pride in his work. From the start he helped us to work out what we needed and even turned his hand to expertly laying some vintage tiles for our hearth. He’s a top chap offering reasonably priced services and we are delighted with the results.

David helped us transform our old fireplace into exactly what we wanted. He went way beyond just building a new fireplace by helping us with the design, finding the right material and ideas to make what we had in mind possible. His work is very consultive and creative. We would recommend him to anyone wanting a fireplace with a little extra character.

Firebug fitted my stove a few weeks ago and I have nothing but praise for the the service I received. From the initial visit and quote (very very reasonable!) I didn't want anyone else to fit my stove. Dave is a top bloke and did a top class job, the stove looks and functions great and has transformed the room. Would highly recommend . Thanks

Natalie Alton, Hampshire

GREAT SERVICE AND TOP QUALITY WORK Absolutely love our chesneys log burner and handmade wooden mantle. Really is the heart of our home. Dave is so friendly and approachable. Would highly recommend him!

Maurice Farnham, Surrey

Dave Cox recently installed a wood burning stove for us and we were very pleased with the service he provided at every stage in the process. He visited us promptly following our initial enquiry and we were very impressed by the friendly and helpful way he discussed the options available to us. When the work began it was clear that he was competent, knowledgeable and experienced and this inspired confidence. He kept us fully informed as the work progressed and we very happy with the result. Dave is efficient, hard-working, and takes pride in his work. We would recommend him unreservedly.

Adam Lower Bourne, Farnham, Surrey

We are really pleased with our wood burner. Dave is clearly very knowledgeable. He was very helpful and keen to discuss options to make sure we got the right burner for us. Installation was very professional and Dave came round after to make sure everything was working well and to explain how to get the most out of the wood burner. Definitely recommend firebug.

Nigel & Nicole South Warnborough, Hampshire

Dave provided a really efficient and friendly service and was only too happy to address our sometimes exacting demands. It was a pleasure having him in the house. We are delighted with the fireplace. It fits brilliantly in the room and has been finished to a very high standard. The new stove looks great and worked perfectly during the post installation testing. Dave comes highly recommended by us

James Fleet, Hampshire

Dave is fantastic; honest and very competitively priced and I can’t recommend him enough. Dave has carried out a absolutely stunning job for us - honestly this stove has been on from the moment he finished ! I do also have to say that his plastering work is absolutely spot on – I only wish he had plastered the rest of our house for us after recent works this last summer as his plastering finish is spectacular! Thanks again Dave !

Stuart & Kirsty Winchester, Hampshire

We knew we wanted to work with Dave the moment we first spoke. He's extremely knowledgeable and friendly. We trusted his advice and were extremely grateful for his appreciation for the aesthetic. We had quite a particular challenge to replicate our old surround, but the work Firebug did was superb, professional and elegant. The new stove is stunning and so efficient: again, excellent advice. Highly recommended.

Jenny & Andy Alton, Hampshire

Wood burner installed by this brilliant man. Ha Ha & his mate, totally professional. Thank you yet again two very happy customers. Jx

Steve Weeks Alton, East Hampshire

Dave and Simon installed two wood Parkray Aspect burners for us. (models: Aspect 4 and Aspect 7). The safety and efficiency improvement over the open fire and old stove are just fantastic. We are delighted at that. On top though, it was a pleasure to deal with these guys through the entire process. Friendly, adaptable, and impressively dedicated to making the installation quick without hurrying anything, ..safe, clean, compliant,.. and then finishing off the decor with custom ironwork to match into the existing fireplaces at no extra cost to the original quote. Excellent.

Harjit G Winchfield

David & Simon…well done on saving our fireplace and even adding a beautiful log burner. Great job and workmanship. Cannot thank you enough and so very happy with both your professionalism & skills. Well done again!!

Roy P Kingsley, Bordon, East Hampshire

We have just had a second log burner installed by Dave & Simon - both jobs were unconventional in their requirements but the installation was done as promised and to an excellent high quality. We are very pleased and thoroughly recommend the company. Lots of advise and safety paramount. They even put up with the dog trying to help them!

Ade F Basingstoke, Hampshire

Dave and Simon did a fantastic job installing our new log burner had to wait six months due to stove availability but well worth waiting for, can't fault the workmanship, was kept informed throughout the install and completed super quick. Can't recommend Firebug enough. Installed just in time to enjoy for the winter. love it

Andrew M Selborne, East Hampshire

A great combination of professional stove installation and the skills to refurbish/rebuild the chimney stacks on a listed building, a rare set of skills out there. Dave and Simon did a fantastic job and are a pleasure to work with, many thanks.

Andrew G Alton, East Hampshire

We are really impressed with Dave's workmanship. He expanded our original fireplace and put in a Chesneys limestone fire surround with granite hearth and slips then installed a Parkray Aspect 4 stove which we are very pleased with. He is very friendly and professional and he kept us well informed about how he was able to overcome problems in our original design. He gave good advice on the appropriate size and heat output of a stove for our size of room. Dave and Simon did as much as possible to minimise dust and mess. The main benefit of using Firebug is that Dave can do all the work involved including building and demolition work, installing flue and cowl, fire surrounds, hearth and plastering. The standard of finish of his plastering around our new fire surround is excellent and made my decorating so much easier.

Sam P Grayshott, East Hampshire
Absolutely in love with our inset wood burner fitted by the Firebug team. They were incredibly professional, able to bring our installation forward and when coming across problems that meant an additional 2 days of labour, we're flexible and helpful. The best thing for us to have done since moving in and excited for our next winter!!
Charlotte B Haslemere, South West Surrey

Our log burner installation was always set to be a challenge and this was our second attempt! Fortunately we reconnected with Firebug Dave who overcame the difficulties that we had previously experienced. Dave and Simon gave us huge confidence with their knowledge, professionalism, politeness. They were a pleasure to have in and around our home. We would highly recommend Firebug without any hesitation. Charlotte & Alex

Leigh T Farnborough, Hampshire

Dave and Simon did a great job from start to finish. Dave is very happy to advise and helped us get the right burner. They were great to have around and very friendly, being happy to fix little quirks of the job and explain various ins and outs of the work. Dave even went the extra mile and plastered our room when his regular plasterer was caught up with lockdown delays. Thoroughly recommended.

Joanna S Farnborough, Hampshire

Had my woodburner fitted just before winter holidays, even though Dave was pressed for time with another installation. He also kept my cost within the quote, despite obstructed roof access and unexpected use of special scaffolding/tower. Knowledgeable, efficient and friendly service. No job too small or too complicated for FireBug. Highly recommended! Thank you for all the hard work 🙂

Charlie W Dorking

Firebug did a great job for us at Wooden House, our Reggio Emilia inspired Forest & Garden School. When you are putting a big stove into a small wooden building you need someone you can trust. Dave is that man.